You are free to choose whether or not to participate in any activity on our Platforms that involves the submission of personal information, such as your name, location, phone number, evidence of activities, or other information that can be used to identify or contact an individual, and be it online or offline. We will ask you for this information expressly. Most of the activities on our platforms do not require you to submit personal information.
We use the information you provide to us and that which is automatically collected from your device, such as a computer’s Internet Protocol address, a mobile device identifier, operating system, or general location, such as zip code, to support internal operations for that we can understand and monitor the use of our platforms and improve the performance of the platforms.
Our collection of personal information on platforms that are directed to children under 13 years of age (“Platforms for children“) is intended to follow the principles of the POLICY OF TREATMENT AND PROTECTION OF PERSONAL DATA, of Colombia Designed to protect the online privacy of the users.
We do not make public the personal information collected from children or allow children to do so on our platforms. We do not condition a child’s participation in any activity or service on the disclosure of more personal information than is reasonably necessary to participate in an activity.
Personally identifiable information provided directly by the user or by third parties. We collect personally identifiable information that you provide us when you create an account, update or change account information, complete a survey, and / or participate in content offered or other services on our Platforms. We may use personally identifiable information to answer your questions, provide you services and / or content that is offered specific to your selections, send you updates on the content that is offered, or other events.
Account Registration: If you register for an account on our Platforms, you may be asked to provide Personally Identifiable Information, such as your name and geographic location.
Updates: O-lab may offer you the possibility of receiving updates by email or through messages in parts of the O-lab.app website. To subscribe to these services, you will be asked to provide us with Personally Identifiable Information such as your name or email address.
Courses: O-lab offers modules and courses where you can share comments, tasks, achievements and photographic evidence of the activities carried out. By registering, you will be able to participate in the “challenge” activities of these modules and courses, you will be asked to register and / or to provide us with personally identifiable information, such as your name and the community or educational institution to which you are attached. Remember that the information you publish in the activities will be available to the public and mainly to the entities that created them. We also collect data from challenges, such as responses to the quizzes that appear, individual quizzes, assignments, tests, and surveys. You should not include personally identifiable information or other information of a personal or confidential nature, whether related to you or another person, in these “challenge” activities.
Participation in the content that is offered: O-lab offers users the opportunity to participate in content offered on or through the Platforms. If you wish to participate in content that is offered, you will be asked to provide us with certain information necessary to carry out that content that is offered. This information may include, among other things, your name and email address.
We use information that is automatically collected to support the internal operations of the Platforms. Some of this information is collected through third-party analytics tools. Internal operations include the following:
To monitor metrics such as the total number of visitors, achievements, activities carried out, shortcomings, and traffic, this in order to inform partner educational institutions and sponsors about the progress and impact of the program on users who have been sponsored.
To understand which activities and programs are most popular; generally understand the location of our users (for example, zip code information); recognize the browsers used to visit our Sites, so that the content is adapted to the corresponding browser; and diagnose and fix technology problems.
Parents can contact us (at [email protected] ) to review, update or delete any personal information about their children that we have collected and choose not to collect additional personal information from their children.
If you wish to delete your account in O-lab, you can do so by sending an email to [email protected] If you delete your account, you will delete your profile, including any achievements, and you will no longer be able to access such Data. We will not be able to restore your account once it has been deleted. Deletion of your account may not occur immediately. Residual copies of your Personal Information may remain on backup storage media for a short time thereafter.
In addition, we may store certain Data in our internal systems, and we may use it in our Business Services. We may also retain Data as required by applicable laws and we will not delete Data that is not Personal Information, meaning that it has already been anonymized.
O-lab considers information security a priority. O-lab implements systems, applications and procedures to secure your personal information to minimize the risk of theft, damage, loss of information, unauthorized access or use of information that is not authorized. However, these measures do not allow to provide absolute security. Therefore, even though O-lab goes to great lengths to protect your personal information, we cannot guarantee, and you cannot reasonably expect, that O-lab databases will be immune to wrongdoing, malfunction. , shortcuts or illegal accesses or other types of misuse or abuse.
All persons with this access are subject to strict contractual confidentiality obligations and may be penalized and fired if they do not comply with these obligations.
Special circumstances. We may access, preserve and share your information when we believe in good faith that it is necessary to: (i) respond to a legal request (such as a search warrant, court order or subpoena) or take action because we believe it is required or advisable under the law ; (ii) detect, prevent and address fraud and other illegal activities; (iii) respond to your customer service requests; or (iv) limit our legal liability or protect the rights, property, or personal safety of ourselves, any user of our Platforms, a third party, or the general public, including as part of investigations.
Safety notice. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may attempt to notify you of that development. If notification is appropriate, we endeavor to do so as soon as possible under the circumstances and, to the extent that you have provided us with your email address, we may notify you by email. You agree to our use of email as a means of such notification.
Our Platforms may link to other websites or applications, including content offered by third parties that we do not control and whose privacy and data collection practices may differ from ours (“Third Party Platforms”). We are not responsible for the practices employed by any website or service linked to or from our Platforms, including the information or content they contain.
O-lab is operated by a third party, a licensee. The licensee has entered into an agreement with us to operate the Platforms and to sell and ship products related to O-lab educational programs.